CONTACT ZIMPHONY

Choose the right channel.

Use email for Webmail Free feedback, support requests, paid deployment questions, upgrades, and commercial inquiries. Use the assessment flow when you need scoped Professional Services around a Zimbra environment.

PUBLIC CONTACT

Customer-facing contact channels.

Free Webmail support and feedback

Send Webmail Free feedback, issue reports, compatibility notes, installation findings, and documentation gaps.

[email protected]

Sales and paid deployment

Ask about paid editions, capacity plans, upgrade paths, deployment fit, quotations, and commercial questions.

[email protected]

Professional services assessment

Share your Zimbra environment and service needs below when you need implementation, migration, maintenance, or support assessment.

Open assessment

ISSUE REPORTS

Send enough context to reproduce the issue.

For Webmail Free support or feedback, include the details that help the team understand the environment and the failing step.

  • Zimbra version
  • Browser and device
  • Deployment type
  • Installation step or feature area
  • Screenshot
  • Sanitized logs or configuration with secrets replaced by [REDACTED]

Do not send passwords, cookies, API keys, license keys, or private credentials. Use screenshots, sanitized logs, and replace secrets with [REDACTED].

Service assessment

Complete the assessment in four short steps. Choose Not sure yet when you do not have a technical answer.

Do not submit sensitive information.Do not send passwords, cookies, API keys, license keys, or private credentials. Use screenshots, sanitized logs, and replace secrets with [REDACTED].

Step 1 of 4Service

  1. Service
  2. Contact details
  3. Environment
  4. Requirements

What do you need help with?

Choose the closest match. We will review the final scope with you.